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M
mandrcaruso
November 30, 2022
Question

I deleted a check but the payroll taxes are still showing due. How do I correct this?

  • November 30, 2022
  • 1 reply
  • 0 views

I deleted several payroll checks instead of voiding them.  I can no longer see them at all but the payroll taxes are still showing due.  How do I delete the taxes?

1 reply

JessT
JessT
November 30, 2022

Hi mandrcaruso,

 

You can be experiencing random browser issues that's why you still see those taxes. Let's take some steps to find out.

 

We can start by signing in to QuickBooks using a private window. This step will disable the browser extensions and stops the cache from saving your search history.

 

  • Google Chrome: Ctrl + Shift + N.
  • Safari: Command + Shift + N.
  • MS Edge and Firefox: Ctrl + Shift + P.

 

If you don't see those taxes anymore, you can clear your browser's cache. If it's still the same thing, please use a different browser to see if this only happens to the one you are using.

 

On the other hand, you can also check about accessing payroll tax forms for your reference in the future.

 

I'm only a comment away should you need more help with your payroll. Take care and have a good one!

M
mandrcarusoAuthor
November 30, 2022

Hi, thank you so much.   That took care of the issue with taxes.  I am having an additional issue.  I am trying to reenter the check that was deleted for the same pay period and it is saying I already paid this person for the pay period and do I want to create an additional check.  If I add an additional check it will affect the YTD income.  Not sure how to correct this?

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