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June 26, 2021
Question

I did my payroll. quickbooks shows it were processed but my bank does not shows it went thru. I been doing my payroll every week and don't know what happened.

  • June 26, 2021
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1 reply

JessT
June 26, 2021

Hi happyface-presch,

 

Let me route you to our Payroll team. That way, they can check if our system receives an error or anything that caused your payroll to not process in your bank. Please check this out: Contact Payroll Support. They are open on weekdays from 6 AM to 6 PM PT.

 

You can also check out these articles for your future reference.

If you have other questions in mind, feel free to go back to this thread.