Skip to main content
August 6, 2022
Question

I gave employee a check today and also did a Direct Dep for same payperiod . How do I stop the direct deposit,cannot adjust next payperiod as person was terminated ?

  • August 6, 2022
  • 1 reply
  • 0 views
while doing payroll ,forgot to check the papercheck box and  QB said paycheck created and it is set up for direct deposit, not able to undo it, though did not select the "Finish Payroll" but clicked on "Preview payroll"

1 reply

August 6, 2022

I can help you cancel payroll that you already run depends on the processing state that you use, @melanieasnani.

 

For your direct deposit, you can proceed to the paycheck list and void this. Ensure to do this before 5:00 PM PST. Beyond that, your payroll will be processed and can't be canceled.

 

For QuickBooks Online Payroll Core, Premium, and Elite, here's what you need to do:

 

  1. Go to the Payroll menu.
  2. Choose the Employees tab.
  3. Go to the Paycheck list and set the date range.
  4. Select the paycheck you desire to delete or void, then select Delete or Void.
  5. Click Yes to confirm.

 

If you're using other payroll services, you may check out this article for the detailed steps: Delete or void employee paychecks.

 

After deleting or voiding the direct deposit transaction, if you want to adjust the pay period, you can follow the steps through this article: Set up and manage payroll schedules.

 

However, if the direct deposit is already offloaded for ACH, we’re unable to stop the process. Moreover, the processing depends on the funding time setup for your account. You can wait for the money to settle into your employee’s bank account. Then, perform an internal agreement to return the amount or request for a reversal. Check out this article for more information: Reverse a direct deposit.

 

Additionally, let me attach this link that contains information to guide you on how to perform troubleshooting steps to help you resolve issues with direct deposit: Fix direct deposit issues.

 

Feel open to comment if you have additional questions about managing processed payroll in QuickBooks. I'll be here to answer them for you. Have a good one.