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December 22, 2021
Question

I got this while processing payroll: Exception Description: The selection object passed to a ReadObjectQuery was null. Query: ReadObjectQuery()

  • December 22, 2021
  • 1 reply
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1 reply

December 22, 2021

Hi there, marcedson.

I want to ensure this is resolved, so you can get back to business. Currently, there's an open investigation of the error you encounter. Our engineers are looking into a resolution for this payroll issue.

I recommend contacting our support team. They can add you to our list of affected users, and you'll receive an email notification once an update is available.

Here's how:

 

  1. Choose the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Tap Get help from a human.
  4. Select Chat with us or Have us call you

You might also find the following articles handy for future reference to learn more about how direct deposit works in QuickBooks Online: Create pay checks in online payroll.

 

Feel free to hit that Reply button if you need more help with processing payroll. Have a great day ahead.