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February 24, 2025
Question

I had QuickBooks Online file my 1099s for our contractors. They all received an email but none of them can access their 1099.

  • February 24, 2025
  • 1 reply
  • 0 views

We had QuickBooks Online file the 1099s for our contractors. They all received an email but none of them can access their 1099 through the link in the email. We know QB will also mail the 1099s, but how can we resolve the issue so they can view their 1099 online? One of the users even called QB support for help but was told they would not help her because it is a payroll account and she is not authorized.  Thank you.

1 reply

February 24, 2025

In order for your contractors to gain access to the 1099 forms, they need to create their accounts in QuickBooks Money first or perform a troubleshooting steps to rectify the issue, fheffele. Let's go through the process below.

 

You can perform a basic troubleshooting steps to help them access their 1099 forms sent by QuickBooks to rule out any browsing history or cached files causing the problem.

 

Here are the shortcut keys for accessing incognito browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

I also recommend clearing your browser's cache and cookies since this helps us to identify if the issue is related to your current browser.

 

If they haven't set up an account in QuickBooks Money yet, you can guide them through the process of creating one by following these steps to access their forms:

 

1. Sign in to QuickBooks Money. Click the Create account if they need to setup new account.

2. Go to Incoming forms.

3. From the customer dropdown, select the customer who sent the 1099.

4. Select View from the table or download the 1099.

 

I'm also attaching these resources you might find handy once you need to make amendments and gather more insights about the IRS' guidelines for 1099 filings:

 

 

I suggest considering our explore QuickBooks Payroll service to enhance your QBO Payroll experience. Our knowledgeable team of experts stands ready to provide immediate support tailored for upgrading your account. They will assist you in navigating your 1099 forms.

 

If you have additional questions regarding your contractor's 1099 forms, please click the Reply button. Our team is always here to assist you.