Thanks for getting back to us, @MINNESOTAMEDICA.
Since you're still seeing a zero balance, even after making sure this vendor's accounts and thresholds set-up is correct to create 1099 reports and forms, I highly suggest contacting our Phone Support team. They're able to pull up your account using their screen-sharing (remote access) tool in a secure environment and check this further.
Here's how to reach them:
- In QuickBooks Desktop (QBDT), go to the Help menu at the top to get to the QuickBooks Desktop Help.
- Select Contact Us at the bottom to connect with our live support.
Just in case, I'll add this article for future reference: Prepare and file 1099s with QuickBooks Desktop.
I want to make sure everything is taken care of for you, so please let me know if you have any other issues or concerns. I'm always here to help. Have a wonderful rest of the day!
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