I have an employee that did not receive his direct deposit. His bank is asking for a trace id. Where do I find this

I can direct you to our experts for the trace ID, misty.

Our Support Team can perform a direct deposit trace. That said, kindly contact our representatives for help in getting the trace ID so that your employee's bank can track the funds.

Here's how:

1. Go to the Help icon and choose Search.
2. Click the Contact Us button and enter your concern.
3. Press Continue.

Please note our operating hours or reach us directly by calling the number provided in this article: Contact Payroll Support.

Save this guide to learn about the deposit speed: Find out when QuickBooks Payments deposits customer payments.

I'm only a post away from additional deposit concerns or QuickBooks tasks. Add a comment below, and I'll make sure to get back to you.