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October 1, 2023
Question

I have an existing account & my employer sent a link to set up direct deposit, but when I got into my profile there was no prompt to set it up. The link has now expired.

  • October 1, 2023
  • 1 reply
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1 reply

October 1, 2023

Hello there, mcfarlane.

 

Since the link provided by your employer has expired and there was no prompt to set it up in your profile, I suggest contacting your employer and request to resend the invitation as initial approach to resolve the expired link you got. This ensures that you receive a valid link within the given timeframe and proceed with setting up direct deposit successfully.

 

Then, to ensure a smooth process, make sure you accept and set up the direct deposit within 24 hours before the link expires. For more details, check this article: Get direct deposits from your clients in QuickBooks Self-Employed.

 

If you have any further questions or if there is anything else I can assist you with, please don't hesitate to let me know. I'm here to help and provide any additional information or guidance you need.