I have done all my to do list and still cant process payroll, what have I done wrong?

Welcome to QuickBooks Online, @mikeshobbyshop.
 

I appreciate you for performing the steps and filing in all the information in running payroll.
 

Let’s perform troubleshooting to help your browser seamlessly working.
 

Follow these steps below:

1. Restart your browser.
2. Clear your browser's cache.
3. Add Intuit as a trusted site.
4. Press Ctrl+J in any browser.

 
On the other hand, this may vary your payroll subscription. To find out which version of QuickBooks Online Payroll you have, go to:

1. Sign in to QuickBooks Online.
2. From the Settings ⚙icon, go to Account and Settings.
3. Select Billing Subscription, then Payroll.
4. Select Plan details. Here you see which payroll plan you’re using.

If the issue it continues, you can contact support team to give you more information about your payroll concerns.
 

Additionally, if you want to run payroll, check this link for your reference.
 

Give us a comment below if you want additional assistance with your payroll subscription. I’ll be here for you. Have a good day!