I have one employee that is not syncing between QB desktop and QB Time. The rest of the employees sync. How can I force them to sync?

To sync the one employee, you can force syncing by hitting the Sync QuickBooks Time three times, @kendrah1. Let me assist you with this concern.

I acknowledge that handling your employee's time is essential in any business. To sync all your employees, use the same computer after setting up the integration for a seamless syncing process. Once performed, ensure that the employee has at least one payroll item set up before syncing. To re-sync the one worker, click the Enter time, then select Sync QuickBooks Time. If the first attempt didn't go through, do it again three times.

The photo below is a guide on where to see the Enter time option:

If the issue persists, I recommend contacting QuickBooks Time (QB Time) support for assistance. They will thoroughly review your case and provide the necessary steps to resolve it. If you need to contact us, here's how:

1. In your QuickBooks Time, choose Help.
2. Find the existing Product Help articles.
3. If your concern is not included there, you can Contact us.
4. Put a description of your concern, then hit Continue.
5. Decide a way to connect with us:

• Chat with us to chat with a support expert.
• Have us call you to get a callback from the next available expert.

On the other hand, to help you handle your employees after syncing them in QuickBooks Time, I suggest reviewing this article for additional aid: Add and manage team members for QuickBooks Time.

Once all of your employees are in sync, you'll be able to handle their working time seamlessly. If assistance is still needed, make this thread active. I'll be here to help.