I have payroll through a provider who resells quickbooks. I have just migrated to quickbooks online and my payroll platform will not export to my online ID. Any help?

You've come to the right place for help, @khansendirect-gm. I'll provide some details about exporting the payroll platform into QuickBooks Online (QBO).

We understand the frustration of not having this function as expected and the importance of getting this resolved as quickly as possible.

At this time, we have an open investigation into this exact issue you stated above. Rest assured, our engineers are working on a fix.

For now, I suggest contacting our payroll support to add you to the list of affected users. This way, you’ll receive a notification when a fix is available. Just make sure to check our support hours so you can contact us at a time convenient to you.

Here’s how to get in touch with our representatives:

1. Log into your QBO account.
2. Click the ? Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us.

If everything's good, you can use this article to guide you on how you can process or run payroll in QBO: Process or run payroll.

Please let me know if you have any other questions or concerns besides exporting your payroll data into QBO. I’ll be here to help. Have a good one!