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Mar 22, 2024 3:54 AM UTC
Question

I have QB Online and want to track mileage. I see that if you go to Menu and Shortcuts, I see Transactions, Receipt Snap etc but no Mileage. How do I access it?

Original commenter did not share additional details

3 replies

Mar 22, 2024 5:15 AM UTC

Thanks for posting in the Community, pnunes531.

 

I can help you clarify the details about who can track mileage in QuickBooks Online (QBO). As of now, only admin users have access to the mileage tracking feature in QBO. However, if you want other users to be able to track mileage, you can adjust their permissions. To do this, follow these steps:

 

  1. Go to the Gear icon at the top.
  2. Select Manage Users.
  3. Choose Edit in the Action column.
  4. From the User type dropdown, select Admin.
  5. Click Save.

 

If you want more details regarding the Mileage Tracking tool, you can also read these articles:

 

 

Your satisfaction is my priority, so if you have additional QuickBooks-related inquiries, drop them in the comments section. I'd be more than happy to assist.

Feb 26, 2025 12:09 AM UTC

Is this solved? Are standard users able to talk mileage. I don't want to give the drivers admin permission. I would like the to be able to track mileage on their phones and upload receipts and they can't do it if they are not admin users. Did you fix these two things? I am seeing posts since 4 years ago asking for this. Thank you 

Feb 26, 2025 2:02 AM UTC

Thank you for hopping into this thread, Mendezmc.

 

I noticed a similar question about tracking mileage and uploading receipts. Fortunately, another member of the Community has already posted a reply about it.

 

I would like to share the link to their response so you can follow the recommended steps: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-i-would-like-a-limited-standard-user-to-be-able-to-use/01/1531040#M88695

 

Additionally, if you encounter missing or inaccurate trips in the QBO mobile app, you can check this resource for assistance: Fix mileage tracking issues.

 

If you need more help when working with your mileage tracking, please don't hesitate to leave a reply. The Community team and I are here to assist you.