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December 12, 2022
Question

I have recently learned that Quickbooks staff can change things within Quickbooks, especially if you have Payroll Elite and no one within Quickbooks oversees this?

  • December 12, 2022
  • 1 reply
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I had an experience last year where I was unable to get assistance even though I was signed up for payroll help so I ended up having to do my w2s outside of payroll.  I was contacted a month later by a girl with attitude.  I've realized today that Quickbooks employees can post and change things within my payroll without my knowledge.  Have any of you experienced this?

1 reply

Rubielyn_J
December 13, 2022

Let me provide some insights about a support can do with your payroll data, @cynthiaskoester.

 

With QuickBooks Online Payroll Elite, you get peace of mind knowing an expert will take care of your payroll setup. Expert support can also file forms on your behalf since you have a Full-service payroll that includes automated taxes and forms.

 

Rest assured that payroll supports are those that are well trained and experts. They help simplify payday and protect what matters most.

 

For more information, you can also review this link to learn the task an expert can help if you're using QuickBooks Online Payroll Elite: Feature and processes.

 

In case you want to generate, print, and customize payroll reports, feel free to utilize this resource: Run payroll reports.

 

Keep in touch with me if you have any other concerns managing your payroll account. I’m always around ready to back you up. Keep safe and stay well!