I haven't even ran payroll. I wanted to see what the taxes showed and now it says "Your payroll account is no longer active."What in the world is going on?

Hi there, Jimmy. Let's work together to fix this so you can see and check the payroll taxes in QuickBooks Online.

Since you encounter this prompt, "Your payroll account is no longer active," I recommend checking the status of your payroll subscription. You can follow the steps below on how to verify your account status:

1. Go to the Gear icon.
2. Select Subscriptions and Billing.

If the subscription status is active, you can perform some troubleshooting steps to see if the issue is within your browser. In most cases, cache-induced browsers affect the program's performance and hinder users from accessing the program smoothly. You can start by opening your account in an incognito or private window. Based on your browser type, please refer to the keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once done, check if you can see the taxes on your end. If this works, you may clear your browser's cache to remove the unnecessary cache and start with a clean slate. Also, you can use other supported browsers to access your QuickBooks account. 

However, if this doesn't work, I suggest contacting our Payroll Support to help you check this further. They have the necessary tools to review your account and investigate the cause of this issue. 

Additionally, you may refer to this article for future reference if you're interested in using QuickBooks to manage your taxes: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

I'm always here if you need more help with your payroll taxes. I'm always glad to help in any way I can. Have a great day!