I just got this email and I need to figure out what's wrong "Direct Deposit Payment Unsuccessful. Urgent Issue with the Payroll Account for Chance's"

Thank you for reaching out to the Community, @chancesrdu-gmail. Allow me to share what I know about your query.

Ideally, your employees and contractors still pay by direct deposit if you are on the same-day, next-day or 2-day funding time. Your employees and contractors do not pay by direct deposit if you are on 5-day funding time. You can pay them with paper checks.

Here’s what you’re going to do:

Step 1: Look for the email notification.

Step 2: Go to your bank to request a wire transfer or use Versapay.

Step 3: If the debit was returned for another reason, work with your bank or change your bank account.

You can refer on this article for a detailed explanation.

After you send your request, you can contact support to remove the hold.

You can always get back here in the Community if you have other questions. It’ll be my pleasure to help you. Keep safe!