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February 1, 2024
Question

I keep getting an a warning that "You've got some taxes we can't schedule automatically", when I click the "pay" button, it then states "we calculated and I don't owe".

  • February 1, 2024
  • 1 reply
  • 0 views
Should I be concerned?

1 reply

February 1, 2024

Welcome to the Community, Bes. No need to worry, I'm here to provide you with details about the warning message you encountered.

 

This message appears when there's an exception or the tax payment can't be scheduled due to missing information, like your tax IDs or incomplete e-service enrollments.

 

To sort this out, review your account and ensure that it's set up for QuickBooks to be able to schedule their tax payments and form filings (ex. tax setup completed, E-services active).

 

If everything is correctly set up, I recommend contacting your payroll support team. They're equipped with the tools to open your account in a safe environment and locate the cause of this.

 

  1. Go to Help (?).
  2. Select Contact Us.
  3. Enter your concern, then select Let's talk.
  4. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

Additionally, you can run payroll reports to get insights about your business finances.

 

Return to this thread if you require further assistance with your taxes in QuickBooks Online. The Community is available 24/7 to help you. Have a great day ahead!