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July 13, 2024
Question

I keep getting customers sayings are getting a reminder email after they paid me but I haven't had time to put it in the computer. How do I turn the reminder off?

  • July 13, 2024
  • 1 reply
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How to turn auto reminder off by using my mobile app?

1 reply

July 13, 2024

You can turn off automatic invoice reminders using your device's browser instead, toddvu35. I can walk you through the process with the details below.

 

The option to turn off automatic invoice reminders using the mobile application is currently unavailable. In the meantime, you can do it using the web or your device browser. Here's how:

 

  1. Access your QuickBooks Online company.
  2. Select the Gear icon, then  Account and settings.
  3. Proceed to the Sales tab and click the pencil icon in the Reminders section.
  4. Toggle off Automatic invoice reminders.
  5. Hit Save, then Done.

 

On the other hand, you might want to scan this material for guidance on recording customer payments from your mobile device: Receive an invoice payment using the QuickBooks Online mobile app.

 

Please let me know and tag me in the comment below if you have additional questions regarding managing invoice reminders in QuickBooks Online. I'll be here to offer further assistance.