I'm having a payroll issue my routing number and everything is updated but I haven't been paid and I did this since last week.

Thanks for posting in the Community, @Tula314.

Creating employee payroll is unavailable in QuickBooks Self-Employed (QBSE). This option is only available in QuickBooks Online (QBO). QBSE helps self-employed individuals in tracking business-related transactions (income and spending) and calculate the estimated taxes.

If you're using QBO with Direct Deposit (DD), these are the possible reasons why you haven't received payroll:

• An employee's bank account information was entered incorrectly.
• There's a problem with the employee's bank.
• The pay date falls on a weekend or holiday.
• The direct deposit payroll was submitted after the cutoff time which is 5 PM Pacific Standard Time. When this happens, the payroll will be processed on the next banking day.

If you still didn't receive the funds beyond the timeframe, your employer can contact our Payroll Support so they can do a DD trace.

Here's how to reach them:

1. In QBO, click the Help (question mark) icon at the top right.
2. Click on Talk to a human and enter Direct deposit trace.
3. Select I still need a human and click Get help from a human.
4. Then choose to start a Chat or get a Callback.

I've added more references for more information, FAQs, and resolve direct deposit issues:

• Fix direct deposit issues
• Resolve a rejected Direct Deposit

Feel free to post again or leave a comment below if you have any other concerns. I'll be more than willing to help. Have a great day!