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dmqcleaningservi
November 21, 2021
Solved

I'm I already on the company's list of employees as the owner of the company?

  • November 21, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by rvrfrf

Thanks for following up with the Community, dmqcleaningservi. I appreciate your detailed information.
 

The error message you're seeing is usually caused by importing data from QuickBooks Desktop or turning on payroll after adding employees. It can also display if the customer, vendor, or employee name you're trying to add already exists on one of your lists.
 

To fix this, you can change their display name or make the profile inactive.
 

Here's how:

  1. In your left navigation bar, as appropriate, go to Sales, Expenses, Workers, or Employees, then choose Customers, Vendors, or Employees.
  2. Find the duplicate vendor, customer, or employee.
  3. Click Edit.
  4. Locate their Display name as field and add a digit to the end of their name, or change its format to "last, first". If the profile's no longer in use, you can use your Make inactive option.
  5. Select Save and close.

 

I've also included a detailed resource about this error which may come in handy moving forward: Error - The name supplied already exists. Another customer, vendor, or employee is already using this name
 

If there's any additional questions, I'm just a post away. Have a lovely day!

1 reply

Adrian_A
Adrian_A
November 21, 2021

Hi dmqcleaningservi,

 

Can you tell me more about your concerns? 

 

I'll be keeping an eye on your response. Keep safe!

D
dmqcleaningserviAuthor
November 22, 2021

I just signed up to Payroll Core but when I try to add myself to the employee list, it says: "GraphQL error: The name supplied already exists. : Another customer, vendor or employee is already using this name. Please use a different name."

 

I don't have anyone nor anything on the list yet. Can you help me with this issue?

R
rvrfrfAnswer
November 22, 2021

Thanks for following up with the Community, dmqcleaningservi. I appreciate your detailed information.
 

The error message you're seeing is usually caused by importing data from QuickBooks Desktop or turning on payroll after adding employees. It can also display if the customer, vendor, or employee name you're trying to add already exists on one of your lists.
 

To fix this, you can change their display name or make the profile inactive.
 

Here's how:

  1. In your left navigation bar, as appropriate, go to Sales, Expenses, Workers, or Employees, then choose Customers, Vendors, or Employees.
  2. Find the duplicate vendor, customer, or employee.
  3. Click Edit.
  4. Locate their Display name as field and add a digit to the end of their name, or change its format to "last, first". If the profile's no longer in use, you can use your Make inactive option.
  5. Select Save and close.

 

I've also included a detailed resource about this error which may come in handy moving forward: Error - The name supplied already exists. Another customer, vendor, or employee is already using this name
 

If there's any additional questions, I'm just a post away. Have a lovely day!

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