Financial institutions require personal info from those authorized to manage the organization's bank account for compliance reasons, @Susu1. I'd be glad to go into details to help you navigate this.
Since establishing a direct deposit for a non-profit requires accurate info, with appropriate consent, consider utilizing the details of another authorized individual within your organization.
I also recommend reaching out to our dedicated Support team regarding your situation. They can provide insights on whether there’s a way to bypass the personal information requirement for non-profits and may have specific guidance tailored to organizations like yours.
To reach our live representative, here’s how:
1. Open QuickBooks.
2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.
3. Click on Contact Us.
4. Provide a brief description of your issue and select Continue.
5. Sign in to your Intuit account, select Continue, and then Continue with my account.
6. Choose to either Chat with us or Have us call you.
You can also check out this article for guidance on what to do if you encounter an error message related to direct deposit limits during payroll processing in QBDT: Get help if you're over a direct deposit limit.
Stay in touch with me if you have further questions about your non-profit's direct deposit setup, I'll be here to provide the information you require.