Skip to main content
August 15, 2023
Question

I need to change a payroll tax date in the register.

  • August 15, 2023
  • 1 reply
  • 0 views
The check recorded as a June transaction and should have been a May transaction

1 reply

August 15, 2023

Thanks for becoming part of the Community, tdawson1954-gmai.

 

If you're referring to a tax payment's date, you can delete your payment from the account if it was recorded manually.

 

Here's how:
 

  1. In your left navigation bar, go to Taxes, then Payroll tax.
  2. Click View tax payments you have made under Pay Taxes.
  3. Choose an appropriate Date Range to locate the payment.
  4. Hit your payment and tap its Delete button.
  5. Select Yes.

 

Afterwards, it can be re-entered with its correct date.

 

In the event your payment was processed electronically, it can't be deleted. You can get in touch with our Customer Care team to see if there's any workaround options to change its date. They'll be able to pull up the account in a secure environment and conduct further research with you.

 

They can be reached while you're signed in.

 

Here's how:
 

  1. Use the Help (?) icon.


     
  2. Click Contact Us.


     
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.


     
  4. Select Start messaging or Get a call.

 

Be sure to review their support hours so you'll know when agents are available.

 

Please feel welcome to send a reply if there's any additional questions. Have a lovely day!