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February 27, 2023
Question

I need to change my auto pay for my quick books account

  • February 27, 2023
  • 1 reply
  • 0 views
i need to cancel our auto pay for our account?

1 reply

JaeAnnC
February 27, 2023

We're here to help, Linda. 

 

For now, we're unable to manually change the auto-pay for your QuickBooks Online (QBO) subscription. However, I'd recommend getting in touch with our customer support so they can pull up your account and cancel the auto-pay feature for you.

 

Here's how:

 

  1. Go to the Help icon and select the Search tab.
  2. Click Contact Us.
  3. Provide a brief description of your concern and select Continue.
  4. Choose a way to connect with us (Chat with us or Have us call you).

 

However, if you're referring to automatic tax payments, you can turn off this feature to have more control over making your tax payments and filing forms. To do that:

 

  1. Go to the Gear icon and select Payroll Settings.
  2. Click Edit in the Taxes and forms section.
  3. Uncheck the Automate taxes and forms checkbox and select Save.

 

I'm also adding this article if you're interested in updating the billing and subscription details of your QBO account: Manage billing, payment, and subscription info in QuickBooks Online.

 

Feel free to leave a response below if you have further clarifications about auto-pay in QBO. The Community is always available to assist you.