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January 6, 2022
Question

I need to delete a paycheck from back in July 2021. It says I need to contact QB. Is there anyway I can do it?

  • January 6, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

LieraMarie_A
January 7, 2022

Thanks for reaching out to us, @jakescompanies.

Are you trying to delete a direct deposit? We're unable to delete a previously processed paycheck in QuickBooks. I’d recommend getting in touch with our Customer Care Support team. They have the tools to help you with the process.

 

Here's how:

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.
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To ensure we address your concern, check out our support hours and types

 

Otherwise, you can follow these instructions if your trying to delete a paper check in QuickBooks:

Here's how:

  1. Go to Payroll and select Employees.
  2. Click Paycheck list.
  3. Select the paycheck(s) you'd like to delete or void and select Delete or Void.
  4. Select Yes.

 

For more info, check out this link: Delete or void employee paychecks.

For future reference about handling overpayments and what can be or can't be edited on an employee's paycheck, please visit these articles:

Feel free to post again should you need more help with managing paychecks. I'll be happy to answer them. Take good care!