I need to get a W2c form completed by online payroll? I have been working with support since January 6th and every time I contact them nothing is done after months.

I can share some information that can help you with getting Form W-2c, @paysonwindowclea.

To resolve this, you'll need to reach out to our Customer Support team to perform payroll correction. They have the tools to do this action in a safe and secure environment. Once done, you can now create and file a W-2c form with the Social Security Administration manually.

You can reach them by arranging a callback or through chat. You can do it by going to the Help icon at the top right of the account.

Follow the steps below: 

1. Go to the Help icon to connect to a live support agent.
2. Click on the Contact Us button and provide some details about this concern.
3. Provide us with some information about your concern in the What can we help you with? box and click on Continue.
4. You'll now be provided options on how to connect to our Customer Support.

Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

Once done, see the General Instructions for Forms W-2c and W-3c section in General Instructions for Forms W-2 and W-3.

See the following article on how to run, print, and customize payroll reports in QuickBooks Online Payroll: Run payroll reports.

Let me know if you need further help completing your Form W-2c. I'm always glad to help in any way I can. Have a great rest of the day!