Skip to main content
Dec 11, 2018 2:40 AM UTC
Solved

I need to get out of E-Pay how do I get out?

I do not want to use E-Pay I want to use EFTP How do I get out of E-Pay

qbteachmt
qbteachmtAnswer
Dec 11, 2018 2:40 AM UTC

E-Pay is your QB system sending the payment to EFTPS on your behalf.

If you no longer want to E-Pay or E-File (they work together), you edit the Liability Payment method and change it back to Check. Then, you "do the bookkeeping" by using Pay Liability, by Check, and put EFTPS for the check #, for the bookkeeping of your Logging into EFTPS to make manual entries.

6 replies

Dec 11, 2018 2:40 AM UTC
how do you delete a epayment
qbteachmt
qbteachmtAnswer
Dec 11, 2018 2:40 AM UTC

E-Pay is your QB system sending the payment to EFTPS on your behalf.

If you no longer want to E-Pay or E-File (they work together), you edit the Liability Payment method and change it back to Check. Then, you "do the bookkeeping" by using Pay Liability, by Check, and put EFTPS for the check #, for the bookkeeping of your Logging into EFTPS to make manual entries.

Dec 17, 2018 2:42 PM UTC

Some how (probably me by mistake) my State Unemployment Insurance was changed to E-file/E-pay even though I don't have enhanced Payroll.  So I tried to change it back to Check payment, but it won't let me View/Pay it because the form is set to e-File and my state says they must be done together (which I do by logging into the state system and filing manually online and paying with ACH debit).  When I try to change the form, QB demands I upgrade my Payroll service.  How do I fix this?

Dec 17, 2018 8:18 PM UTC

Hi there, @donjason.

 

Thanks for joining this thread. I'm here to help and provide some insights about liability payment method in QuickBooks Desktop. 

 

To change the payment method from E-Pay/E-File to Check, you'll need to have an activate payroll subscription. Since you made the liability payment through online, you can manually record the payment in QuickBooks by creating a write check. 

 

To write checks, here's how:

  1. At the top menu bar, click Banking.
  2. Go to Write Checks.
  3. Select the Bank account you used for the payment.
  4. On the Pay to the Order drop-down arrow, it should be the Payee Name.
  5. On the No. option, enter the name of the Website that you made the payment.
  6. Use the Date when you paid the payment.
  7. Put a check mark on the Pay Online box since you process an online payment.
  8. Use the Expense tab to enter the liability payment.
  9. Select Save & Close. 

For additional reference, you can check this article: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Create-modify-and-print-checks/m-p/203715#write.

 

If you need further assistance with the steps, I recommend contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account in a secure environment and do a remote session. 

 

Here's how to contact our support: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

You may also check this article if you wish to reactivate your QuickBooks Desktop payroll service. 

 

Please know that I'm just a post away if you have any other concerns about liability payment. I'm always here to help you out.