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December 7, 2021
Question

I need to make a correction to a paycheck?

  • December 7, 2021
  • 1 reply
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1 reply

MJoy_D
December 7, 2021

I can help you with correcting a paycheck, @lbouroujian.

 

You can edit a payroll check if the status is not yet processed. You can either delete or void it.

 

Follow the steps below:

 

  1. Go to the Payroll menu and select Employees.
  2. Click the Paycheck list link to open the paycheck.
  3. On the Paycheck list page, click the amount under the Net Pay column to open the paycheck details.
  4. Click the Delete or Void button from the Paycheck page.
  5. Put a check-mark in the I understand that this action cannot be undone checkbox, then click on Delete Paycheck or Void Paycheck to confirm the action.

 

You may check the following article for more information on how to recreate the check: How do I create a paycheck for an employee?.

 

For more information about editing payroll checks, visit this article: Delete or void employee paychecks.

 

In case you can no longer delete or void the check, I suggest reaching out to our Customer Support team. They can get into your account in a secure environment and edit or process the correction. 

 

Follow the steps below: 

 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
  4. You'll now be provided options on how to connect to our Customer Support. 

 

You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.

 

If I can be of help while working with your payroll checks, let me know in the Reply section below. I'll be here to help. Have a good one!