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KristySB
March 6, 2020
Question

I need to stop pay a check and reissue it. How do I record that in Enterprise?

  • March 6, 2020
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

Ashley H
Ashley H
March 6, 2020

Welcome to the Community, @KristySB.

 

I'd like to ask a few questions to get a better understanding of the paycheck and your Payroll:

  • When did the paycheck get created and sent to the employee?
  • Has the paycheck been processed?
  • What type of Payroll do you have?

If you can leave me a Reply with more details, I'd be happy to assist you further!

 

Until then, I'm going to leave you with a couple of Community Articles that you may find helpful:

I'm keeping a close eye out for your response. Talk to you soon!

K
KristySBAuthor
March 10, 2020

It wasn't a paycheck.  It was a payment to a vendor that was lost in the mail.  I know how to void and reissue the check.  My concern is how to record the stop payment?

Candice C
Candice C
March 10, 2020

Hello, @KristySB. 

 

Thanks for the clarification on your issue. The only reason you should raise a concern on how to stop the payment is if the vendor is set-up for direct deposit. That's when you'd need to contact our Customer Support Team to see if you're in the timeline for the payment. However, since the check was lost in the mail, contact your financial institution so they can properly stop the check from being used. The best way to record this in QuickBooks is to void the payment.   

 

Below are two articles that can give some additional insight into this problem. 

Remember, I'm only a post away if you need anything else. Enjoy the rest of your week! 

K
kxiques
June 9, 2020

I already called the bank for a stop payment.  Now I want to void the original check and create a new check to pay the vendor.  How do I do that?

R
Rasa-LilaM
June 9, 2020

Thanks for following on this thread, @kxiques.


I’ll be your guide today so you can void the original check and create a new one. Let’s open the  Transactions page to remove the entry.


Here’s how:

 

  1. Go to the Vendors menu at the top to choose the Vendor Center.
  2. Choose the Transactions tab to view all entries.
  3. From there, hover your mouse to Bill Payments.
  4. This will display all bill payment checks.
  5. Double-click on the transaction you’re working on to see more details.
  6. On the Bill Payment page, hit the Delete drop-down and pick Void.
  7. Press Save & Close.
  8. Hit the Yes button in the Recording Transaction pop-up window.

To enter a new vendor payment:

 

  1. Tap the Vendors menu to choose Pay Bills.
  2. Mark the box beside the bill you want to pay.
  3. Hit the Pay Selected Bills button.
  4. In the Payment Summary window, review the transaction.
  5. Press Done to keep the changes.

For additional information, see the Pay bills in QuickBooks Desktop guide. It outlines the instructions on how to settle a bill using a direct deposit or through the online bill payment option.

 

Additionally, the Accounts Payable workflows in QuickBooks Desktop article provides about tracking money owed to your vendors. It also contains links for each process as well as screenshots to visually guide you.


If there’s anything else I can help you with, leave a comment below. I’ll pop right back in to assist further. Enjoy the rest of the day.

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