I paid intuit for 12 months and QB is charging me again, why? What happened to intuit this is more expensive?

Hi there, @silvia9 .

Thanks for reaching out here in the Community.

Since billing concerns require personal information, I recommend contacting our QuickBooks Support Team. They are equipped with tools that can securely look into your account and determine where this charge is coming from.

Here's how:

1. Click Assistant in the upper-right hand corner.
2. Type in Talk to a human, then press Enter.
3. Enter the same keyword (Talk to a human) when prompted. 
4. Click I still need a human.
5. Select Message an agent or Get a callback.

Fill me in if you've got more questions by leaving a comment below. It's always my pleasure to help you out again.