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February 2, 2022
Question

I receive a handwritten checkbook ledger after the end of the month from my client. Trying to post payroll for December 2021 in January 2022, not allowed and now payroll forms are off.

  • February 2, 2022
  • 1 reply
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1 reply

February 2, 2022

Hello, DLW5. I've got you the steps on how to enter previous payroll.

 

If there are no paychecks created yet, here's how to edit prior payrolls: 

 

  1. Go back to Payroll and select Finish adding your team.
  2. Select the employee.
  3. Scroll down and select Enter [current year] prior pay details.

 

You can also refer to this guide for more details: Set up a prior payroll for QuickBooks Online Payroll.

 

Otherwise, you'll have to contact our Payroll Support Team. They'll access your account and create an adjustment to record the old payroll transactions prior to using QuickBooks. 

 

Here's how to reach out to them: 

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback

 

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Feel free to browse this link here if you need help with other tasks in QuickBooks Online Payroll. It'll route you to our general payroll topics with articles.  

 

Leave a comment below if you have other questions. I'm here to lend a hand. Take care!