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username168520
October 16, 2018
Question

I set up direct deposit for my employee. I submitted his pay a week ago, and he hasn't received his pay yet? Does it typically last this long?

  • October 16, 2018
  • 4 replies
  • 0 views

My employee hasn't been paid yet through direct deposit even though I submitted his pay a week ago. Does it usually last this long for direct deposit to go through?

4 replies

SophiaAnnL
SophiaAnnL
October 16, 2018

Hello, jamespcrook.

I hope you're doing well. I'm here to help you check why you're employee did not receive the direct deposit to make sure this won't be a problem moving forward.

It shouldn't take that long. After you send the direct deposit, it will only take 2 business days for the funds to be posted in your employee's bank. In your case, it could be either the bank account info was entered incorrectly or there is a problem with the employee's account.

Most of the time, the funds will get rejected and returned to the employer's bank account within 2–3 banking days after the pay date. If the employee hasn't received the funds by midnight of the settlement date, you would have to contact us to request a direct deposit trace.

Our Payroll Support Specialists will be able to check this for you and make sure this gets straightened out.

Please keep me posted with the results. You can always come back if you have questions.

    J
    jinabell_2000
    October 16, 2018
    Recently QB posted that if paycheck was created by 1/31/18, the employee would have his/her funds in his/her account by the end of 2/1/18. I have an employee who is needing her funds ASAP and inquires when the funds will be avail. in her account.
    R
    RCV
    March 25, 2019

    Hi there, Contributes.

     

    As long as you send the Direct Deposit (DD) paychecks 2 banking days before the check date, the funds will be posted to the employee's bank as of 5 pm Pacific Time. However, an employee may not receive the funds if their bank account information was entered incorrectly, or there was a problem with their account.

     

    You can verify with them if their bank routing and account numbers are correct. In most cases, the funds are rejected and returned to the employer bank account within 2 to 3 business days after the paycheck date.

     

    If you don't receive any updates, I'd suggest contacting our Payroll Support Team. They'll trace the DD transactions and they'll provide some information on what happened.

     

    You can reach them in QuickBooks Online by clicking Help on the top menu. Then, choose Contact us and follow the onscreen instructions.

     

    Feel free to reply to this post if you have additional questions. I'm here to help.

    A
    Anthony 80
    June 27, 2019

    I need to see my paycheck stub how can i this is my first time

    JaneD
    JaneD
    June 27, 2019

    Hi there, Anthony 80.

     

    If you're an employee, you'll have to contact your employer to invite you to QuickBooks Workforce and I'll help you get started.

     

    Once you're already invited, you can follow these steps:

     

    1. Look for an email from Intuit Services (QBOPayrollNoReply@intuit.com) with a subject "Finish setting up with (insert business name here)."
    2. Open the email, then select the Get access for paychecks link to accept the invite. Remember that you can only use this link once.
    3. Create an Intuit account or sign in with your existing one.
    4. Follow onscreen instructions.

    Now, sign in to your account through this link workforce.intuit.com. From there, you can view and manage your paychecks. 

     

    As a reference, you can also check out this article: Access your paychecks and W-2’s online.

     

    If you're an employer, you'll need to sign up to QuickBooks Workforce and upload historical paychecks for employees to view.

     

    For more in-depth information about Workforce, refer to this article: Invite employees to view paychecks and W-2’s online.

     

    That'll do it. Let me know how it goes by leaving a comment below. I'll be around to help.

    A
    akshayisyoursnow
    July 1, 2019

    Hey friend,

    hello, My name is Akshay,

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