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J
John-MacDougall
February 1, 2022
Question

I submitted E-Pay state authorization forms a couple of weeks ago. There is NO LINK to check status and it still says State forms and payments are manual.

  • February 1, 2022
  • 1 reply
  • 0 views
This is for Oregon. Phone support disconnected me. Chat support ghosted me. Apparently actual support is non existant?

1 reply

A
AileneA
February 1, 2022

Hello, John-MacDougall. 

 

I hope your day is going well. Filling an E-pay usually, they sent you an email after submitting your e-payment or e-filing to let you know if your e-payment or e-filing was accepted or rejected. 

 

To check the status to ensure the status after submitting your payment and form, refer to this article: Check e-file or e-pay status.   

 

To learn more about state filings, refer to this article: E-file or submit state form filings. 

 

Don't hesitate to post again here if you have other questions or concerns with payroll forms. I'm always around happy to help. Take care and stay safe!

J
John-MacDougallAuthor
February 3, 2022

Thanks Ailene, but I'm on QBO with payroll core.  No way to check status. Not able to get an answer anywhere.

JessT
JessT
February 3, 2022

Hi John!

 

Thank you for the additional information. I'd like to share insights about checking the status of filed forms. 

 

Due to some limitations in the Core payroll service, some state forms are filed manually, making it impossible for users to check their status in QuickBooks. But in general, here’s how you can check the status of the forms you’ve filed through the software:

 

  1. Select Taxes, then Payroll Tax.
  2. Select Filings.
  3. Select Archived forms and filings.
    • Not Transmitted: You have submitted the form, but our service has not yet transmitted it to the receiving agency.
    • Transmitted: We have transmitted the form to the receiving agency, but the receiving agency has not processed the form yet.
    • Accepted: The receiving agency has received and accepted the form.
    • Rejected: The receiving agency has received and rejected the form. Review the rejection letter emailed to you for the specific reason.

 

If you do not see your form there, you can contact your State agency to find out if they received your form. You can also reach out to our QBO Payroll Support to know if there are filing logs on their end. They have the tools to check that.

 

I'm including the articles below for your additional reference. Just expand the QuickBooks Online Payroll section.

 

You can always visit me back at any time through this thread if you need more help. Take care and have a good one!

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