I switched from direct deposit to paper check for 1 payroll. Why won't it let me switch back to direct deposit?

I can help you change your pay method in QuickBooks Online (QBO), fcctreas.

We can troubleshoot to get rid of frequent errors to fix this issue. The browser slows down the application's performance by using cookies and cache to speed up website loading when you return.

Furthermore, excessive cache causes strange behavior that impairs QBO's ability to function correctly. Finding the problem is easier when you use a private window since it deletes any unnecessary files.

To open an incognito window, you can follow these keyboard shortcuts:

• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Command + Shift + N (Safari browser)

Once done, please log into your account to a regular browser. After that, I suggest deleting your browser cache to refresh the system. If the same thing happens, I recommend using other supported browsers. This way, we can identify if this is a browser-integrated issue.

On the other hand, do you encounter any specific error code or message when changing your payment method? If so, would you mind posting it here to provide an appropriate resolution? 

Additionally, QuickBooks offers a variety of payroll reports. This will give you a more thorough picture of the gross pay, deductions, and tax data for your employee over a specific time frame. For a comprehensive list of available payroll reports and instructions on how to get them, please visit this article: Run payroll reports.

You can always add a reply if you have other concerns with payroll. I’m just a post away to answer you.