I have some information about automatic filing. To verify, are you using the Full-Service payroll type? If so, you'll want to contact our Payroll Support. This way, they can assist you with your payroll plan.
To reach out:
Go to Help.
Scroll down and select Contact Us.
Enter a brief description of the case in the field. Then, tap Continue.
Choose either Chat or Callback.
If you're not using Full-Service, try accessing your account using a private browser.
his browsing doesn’t store data and will help the page load without issues from temporary data.
Here's how:
Press Ctrl + Shift + N (Google Chrome).
Press Ctrl + Shift + P (Mozilla Firefox).
Press Command + Shift + N (Safari).
After that, go back and verify your E-File settings. Just go to Gear and then Payroll Settings to see it. Check out this guide for details: Setup E-File & Pay.
Additionally, here's a link that covers all tasks you can do when using the payroll feature.
Click the Reply button below anytime if you still have follow-up questions or concerns about your tax fillings. I'll be around for you. Take care and have a lovely weekend.