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Sep 7, 2024 5:00 PM UTC
Question

I used to be able to receive CC payments from Mexico. Not any longer. Only US and CA. Any ideas what happened?, How to fix it?

Original commenter did not share additional details

2 replies

Sep 7, 2024 6:52 PM UTC

Hi Saicato, thank you for reaching out to the Community forum. I'm glad to help.

 

Currently, the option to receive online payments outside the USA is unavailable. If you are using third-party applications to enable international online payments, I recommend contacting your third-party provider. They can review the connection setup and help you get back on track.

 

In case you need some related articles for managing your account, you'll want to visit our Community Help Articles hub.

  

Feel free to ask if you have any more questions about QuickBooks. I'll be happy to assist, Saicato. Have a great day!

Sep 8, 2024 1:15 AM UTC

@Saicato 

If you run a service business, you can use a proposal management app to sync with QBO and accept international credit card payments as a workaround.