I've added a new employee and after I input the personal info, the page won't save.

Hello there, @lknies.

Let's perform some troubleshooting steps so you can save your new employee's info in QuickBooks Online Payroll (QBOP).

Before we start, I'd like to verify if you've received a specific error message when saving the new employee's info. Any additional details are much appreciated so I can provide the appropriate resolution soon.

Based on your description, you may have a browser cache-related issue in your account. Your browser saves files to load websites faster on your next visit. But over time, it'll get outdated, which can cause performance issues using QBO.

To fix this, you can perform some troubleshooting steps. Start by pulling up your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

Once signed in, go to the Payroll menu and add your new employee's info. 

If you're able to save your employee's info, return to your default browser and clear its cache. This will refresh the system and remove older data that causes viewing and performance issues. However, if this matter continues, I'd recommend using other supported browsers.

Also, you may want to check out this article as your reference to guide you in using payroll reports to view details about your business finances and employees in QBOP: Run payroll reports in QuickBooks Online Payroll.

Let me know if you have other payroll concerns or questions about managing employees in QBOP. I'll gladly help. Take care, and I wish you continued success, @lknies.