I've added a new employee on QBO in both Safari/Chrome. I'm hitting Save & the employee is not showing up anywhere. Where is the info I just entered??

It's my priority to help you in the process of adding your new employees to QuickBooks Online (QBO), Lia.

We can execute troubleshooting procedures to address this issue. Sometime, a browser accumulates frequently accessed page resources, leading to unexpected responses or result.

Let's begin by accessing your account using a private browsing session. You have the option to use either of these keyboard shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

After logging in, please review your employee lists to confirm whether the new employees have been added successfully. If they haven't been added yet, I suggest adding them again using this method.

Then, I advise clearing your browser's cache. This action will eliminate historical data and allow you to access QuickBooks with a fresh start. Additionally, you have the option to switch to another supported browser if needed.

Feel free to keep us updated if you require further help with adding employees or any other information. Take care!