I want to Unsubscribe

Hello Belinda! We appreciate your active participation in the Community space. We'd be glad to assist you with any concerns you have regarding your payroll subscription.

To ensure that you don't have an active payroll service, let's verify by reviewing your Billing and Subscription in your Accounts and Settings. It would also be beneficial for you to reach out to our dedicated Payroll Support Team. They will thoroughly check your account and investigate the root cause of the problem to provide you with the best assistance possible.

To cancel a payroll service in QuickBooks, please follow these steps:

1. Click on the Gear icon and select Account and Settings.
2. Choose Billing & Subscription.
3. In the Payroll section, click on Cancel.
4. Fill out the online cancellation form to complete the process.

In addition, we recommend visiting this article to understand what happens to your payroll data after you cancel it: Cancel Your QuickBooks Payroll Subscription.

You'll want to learn more about the Intuit charges on your credit card or bank statement. We recommend reading this article: Understand Intuit charges on your credit card or bank statement.

Please feel free to reach out to us again if you have any further concerns or questions regarding the QuickBooks subscription. We are always here and eager to assist you. You can click the Reply button below or post your queries in the Community. Take care, Belinda!