I was paid November the 9th why is it not in my account

Hi there, @gibbonskodi-yaho.

I appreciate you for reaching out to us here in the Community. Let me share what I know about customer payments in QuickBooks.

Are you using QuickBooks Payments? If yes, when processing ACH payments for the first time, they will be deposited into your account within 5 business days. The next time you process the payments, it would be a lot faster.

You can check the deposit status through the Merchant Service Center. Here's how:

1. Sign in to the Merchant Service Center.
2. Go to the Activity & Reports tab and select All Statements.
3. Find your most recent statement and click View.
4. Enter the last 4 digits of your Tax ID number.
5. View the Date in the Activity Summary. This is the date the deposit was made.

You can also do it within QBO. Here's how:

1. Sign in to QBO.
2. Tick Sales on the left menu and go to the Deposits tab.
3. Select the bank deposit you want to review.

You can check out these articles that tackle common questions about QuickBooks Payments:

• Find out when QuickBooks Payments deposits customer payments.
• Common questions about payments deposits in QuickBooks Online.

Once you are ready, you may now proceed with reconciling your account are balanced and accurate. Visit this article for future reference: Reconcile an account in QuickBooks Online.

Let me know if you're referring to something else or if you need anything else. I'm here to help. Take good care!