Skip to main content
February 4, 2024
Question

If I click on Subscribe Now, it just returns me to the Subscribe now page. It is stuck in an endless loop. How do I get past that to actualyl subscribe?

  • February 4, 2024
  • 1 reply
  • 0 views
Windows PC. Chrome and Edge browsers.

1 reply

February 4, 2024

I appreciate your proactive approach in attempting to address the subscription issue you encountered in QuickBooks Self-Employed (QBSE), twondra.

 

Since you've already tried using different browsers, we can explore other alternatives to resolve this. You can start by opening your account in a private window, also known as Incognito mode in Google Chrome. This mode doesn't record browsing activity on your local device. You can access this mode by pressing the following keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Alternatively, you can restart your browser and clear the browser's cache to eliminate common errors that can hinder the application from working properly. Clearing the cache will reboot the system, allowing you to work with a clean slate.

 

You can also use another supported browser other than the browser's you've tried if the issue persists. This might be a temporary issue with QuickBooks and the current browser that you use.

 

However, if the issue persists even after following all the steps, we recommend contacting our QuickBooks Self-Employed Support team. They can provide you with specific information on what have caused the issue and offer assistance to help you subscribe to us. 

 

You can connect with our support team as our live support is available from Monday to Friday, 6 AM to 6 PM and Saturday, 6 AM to 3 PM PT. 

 

Additionally, I'm providing you with this material for your future reference if you want to learn how to add products and services to an invoice and send it to your customers: Create invoices in QuickBooks Self-Employed

 

Please feel free to keep in touch with us if you have any further questions about subscriptions in QBSE. The Community is always available for you. Take care!