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D
deal1tc
January 12, 2024
Question

If I delete three pays for September and add a payroll for December by journal entry. Why did they not show up?

  • January 12, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

M
Mark_AG
January 12, 2024

Hi there, @deal1tc.

 

Allow me to assist you in handling your payroll concerns. When you delete pays for September and add payroll for December by journal entry in QuickBooks, they may not show up for various reasons. One possible reason is that the pay schedule needed to be updated appropriately or the payroll needed to be processed correctly.

 

Suppose you're looking to have the payroll information appear on your employees' W-2 forms. In that case, the manual journal entry method won't provide the required data.

 

On the other hand, if the issue pertains to the payroll entries not showing up in their financial reports, these are a few factors to consider:

 

  • Ensure you're running the reports with the correct date range and accounting method.
  • Ensure that the pay period dates and payroll schedules are accurately set to reflect the changes you made.

 

If you have further clarification about reviewing the journal entries, it's advisable to consult with an accountant for more guidance.

 

Furthermore, I'd like to add this article for you to learn more about manually entering payroll using journal entries: Manually enter payroll paychecks in QuickBooks Online.

 

Moreover, you can also learn how to close your previous fiscal year and prepare for the new one in this article: Year-end guide for QuickBooks Online.

 

If you have additional concerns in handling payroll discrepancies, please don't hesitate to leave a reply below. I'm always here to help.

D
deal1tcAuthor
January 12, 2024

my w2 is incorrect for two employees, I thought this journal entry would update my w2 how do I update the w2.  also my journal entry did not update my income statement, why is this

G
GebelAlainaM
January 12, 2024

I appreciate you getting back to the thread, @deal1tc.

 

I'll ensure to help you with correcting the W2 for your employees in QuickBooks Online (QBO).

 

In QuickBooks, Journal entries are the last resort for entering transactions. However, this can't help correct W2 and the system will not flow from the accounting side to Payroll. 

Then, regarding with your income statement, make sure to use the right expense account for payroll transactions so it will reflect correctly. When you pull up a report ensure to choose the right period that covers the date of your journal entries.

Since the W2 is still incorrect, you'll need to do a payroll correction to fix the W2 for your two employees.  It's also expected that the Income Statement will be updated after making corrections.

 

Here's how to connect with our Payroll Support Team:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
  4. Then, hit Contact Us.

 

Please check out this article for QuickBooks support hours: Contact Payroll Support in QuickBooks Online.

 

I've also added this article for future guides in managing payroll forms in QuickBooks:

 

 

Tag me in this thread if you have other concerns about your payroll forms. I'll be happy to assist you.

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