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December 20, 2021
Question

If I printed bonus cks last week in payroll ck list it shows last week payroll processed but the 2 bonus cks i printed have the ck numbers but does not say processed?

  • December 20, 2021
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1 reply

December 21, 2021

Thank you for visiting Community, @elaine-tcgbuild-

 

I'm happy to lend a hand so we can figure this out together. I'm here to help you along the way.

 

A bonus is a form of compensation that is paid in addition to the base income or hourly rate. You'll need to add the Bonus pay type to the employee's profile first. If they already received them, you can record the payment as a manual check, not a direct deposit check.

 

For the 2 bonus checks, let us review and make sure that the transaction is correct, including its date and details.

 

Once done, you can try logging in to your account using an incognito or private browser. This way, we can check if its a web issue.

 

If this works, you can clear your browser's cache and cookies. This is helpful as it will clear certain data, which will increase the performance of your device.

 

Kindly refer to this article for the additional information about the system requirements. This can guide you in choosing what computer and browser you need for the best experience when using QuickBooks.

 

If you need help understanding your statement, you can call your bank or credit union and ask for assistance.

 

I'm adding this resource about Year-end checklist for QuickBooks Online Payroll. This will guide and wrap up this year's payroll. 

 

Please don't hesitate to Reply below if you have further concerns about bonus checks. The Community is always here to help you. Keep safe.