If I ran payroll for an employee but it was not deducted from my bank account

There might have been an error in the processing or transmission of the direct deposit for that specific employee, @rebecca24. I’m here to provide solutions so your employee will get paid on time.

By taking these steps, you can ensure the employee's direct deposit is processed correctly:

1. Verify your payroll records to ensure the employee's information was entered accurately and the payment was processed as intended.
2. Confirm the direct deposit setup for the affected employee. Please ensure there are no issues with their bank account information.
3. Contact your bank to see if the deposit was initiated and if there were any issues with it.

If the employee's information and paycheck are set up and processed correctly, I recommend contacting our support team for further assistance. They can help you investigate this transaction and find more fixes.

These resources provide guidance on what to do if an employee doesn't receive their pay and how to access reports for checking worker's wages, taxes, and deductions:

• Handle a direct deposit paycheck that was not received by an employee
• Run payroll reports

If you have other payroll-related concerns, please don't hesitate to add comments below. I'll be around to answer them for you, @rebecca24.