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July 3, 2022
Question

If my banking info is correct for payroll withdrawals, why does it show coming out of a different account? How can I fix this?

  • July 3, 2022
  • 1 reply
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1 reply

DivinaMercy_N
July 3, 2022

Having the correct payroll bank information is a great way to make sure your transactions are allocated to the correct account, @npbcdubach-gmail. Ensuring the details are accurate is my priority. I've got here steps to help you fix this. 

 

To start the troubleshooting, let's first double-check the bank account selected in your payroll settings. I'll guide you on how:

 

  1. In your QuickBooks Online (QBO) account, go to the Settings menu.
  2. Then, select Payroll settings.
  3. From the Accounting section click Edit.
  4. Next, in the Paycheck and payroll tax payments select Edit
  5. In the Bank account dropdown check to see if this is the correct account.

 

For your reference, please visit this article: Change your payroll bank account.

 

Also, to correct the bank account of the transaction, you'll have to enter it manually as journal entries. However, before performing these steps, I recommend reaching out to your accountant for guidance. This is to ensure the accuracy of your books.

 

In this method, you can either combine all transactions into one journal entry or create a separate one for each. To have a reference in making sure the amounts are accurate, please pull up a payroll report (Payroll Summary, Payroll Summary by Employee, or Payroll Details).  

 

Here's how:

 

  1. Select the + New button on the left panel.
  2. Then, click Journal Entry.
  3. Under the Journal date, enter the transaction date.

 

I've also added this helpful resource for more info about recording the debits and credits for wages and taxes, as well as a sample paycheck: Manually enter payroll paychecks in QuickBooks Online.

 

Please let me know how the steps go. I'd love to hear updates about this. If you have further questions about fixing your payroll bank account, feel free to add a reply below. I'm always around the corner to help.