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March 13, 2024
Question

Incorrect accrued sick time printing on paychecks / pay stubs

  • March 13, 2024
  • 3 replies
  • 0 views

My employees started accruing sick time as of January 1.  Today I noticed on the paychecks and pay stubs the YTD accrued sick time is wrong.  For example, one employee shows 1:38 accrued, 0:00 used, 8:53 available and YTD is 3:23.  I don't know where that YTD amount came from.  It's not correct.  How can I fix?

3 replies

JaeAnnC
March 13, 2024

Thanks for bringing this to our attention, @clang7060. Let's review your paychecks in QuickBooks Desktop (QBDT) to resolve the incorrect YTD amount.

 

First, it's possible that the Do not accrue button was checked when creating the paycheck that's why the YTD amount is showing incorrectly. That said, we can review and edit the paychecks.

 

To do that:

 

  1. Go to Employees, select Pay Employees, then Start Scheduled Payroll.
  2. Click the employee's name.
  3. In the Preview Paycheck window, put a check on the Do not accrue sick/vac box.
  4. Click Save and Close.

 

Once done, manually edit the available sick accruals to reflect the correct balance.

 

Here's how:

 

  1. Go to Employees and select Employee Center.
  2. Double-click the employee's name.
  3. Go to the Payroll Info tab and click Sick/Vacation.
  4. Enter the correct hours in the Hours Available section, then OK.

 

Moreover, generating insights about your payroll is a breeze when you run reports in QBO. You may also customize them to filter the information and display only the necessary details.

 

If you have additional queries concerning time off accruals, please don't hesitate to reach out to us for further assistance. We're always open anytime to help. Keep safe.

clang7060Author
March 13, 2024

Thanks, but I do want to accrue sick time.  The amount accrued and available is correct on the paychecks.  It's the YTD that is wrong.

April 15, 2024

have you or quickbooks been able to remedy this as noticed same issue on my employees checks with the YTD on sick  time

??  

April 15, 2024

Thanks for joining the thread, @cleaner10. I'm here to help you review your paychecks to fix the incorrect YTD amount on sick time.

 

The incorrect amount is likely caused by the unchecked Do not accrue button when making the paycheck. To resolve this, you can go over the paychecks and make necessary adjustments. Here's how:

 

  1. Go to the Employees menu and select Pay Employees.
  2. Choose Start Scheduled Payroll.
  3. Click on the employee's name.
  4. Tick the Do not accrue sick/vac checkbox under the Preview Paycheck window.
  5. Hit Save and Close.

 

After that, you can manually edit the available sick accruals to reflect the correct balance. You can follow these steps:

 

  1. Go to the Employees menu and choose Employee Center.
  2. Double-click on the name of the employee.
  3. Open the Payroll Info tab and select Sick/Vacation.
  4. Input the correct hours in the Hours Available section and click OK.

 

In case you want your employees to see and print their pay stubs, you can check out this article for guidance: Invite your employees to QuickBooks Workforce to see pay stubs and W-2s if you use QuickBooks Desktop Payroll.

 

You can always get back to this thread if you have any follow-up concerns regarding the incorrect YTD amount of sick time. We'll be around to help. Have a great day!