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July 15, 2022
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Incorrect first paycheck

  • July 15, 2022
  • 1 reply
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A new hire started in the middle of our bi-weekly pay period. We entered the hire date correctly in QB.

However, when it came time to run payroll, QB generated a paycheck for 2 weeks (which would mean he worked prior to his start date!) instead of the one week he actually worked (from his start date to payday).

 

What happened, and how can we avoid this problem in the future.

Thanks.

Best answer by Giovann_G

Hello, markrougeux.

 

I'll explain how to correct the incorrect paychecks that QuickBooks Online generated when you ran your first payroll.

 

Payroll schedules determine how QuickBooks generates paychecks. Your employees will be paid every two weeks if you choose the bi-weekly option. You'll have the option to manually adjust the salary amount to ensure that the new employee receives the correct payments because they were employed in the middle of your pay period.

 

To correct this, you must delete the incorrect paycheck by clicking the Paycheck list and Delete or Void the first paycheck for that specific employee. Then, rerun the payroll and adjust the salary amount.

 

Here's how:

 

  1. Go to the Payroll menu, then the Employees tab.
  2. Click Run payroll.
  3. Ensure to select the correct Pay period and Pay date.
  4. Click the amount under the Salary column to adjust.
  5. Hit the Preview payroll, then Submit payroll.

 

For your reference, you can read this article for more insight into setting up payroll schedules: Set up and manage payroll schedules.

 

Once everything is in order, you can check the accuracy of the taxes and employee contributions by running payroll reports: Run payroll reports in QuickBooks Online Payroll.

 

If you have any other queries on making payroll corrections, let me know. I'm always happy to assist. Enjoy your day.

1 reply

Giovann_GAnswer
July 15, 2022

Hello, markrougeux.

 

I'll explain how to correct the incorrect paychecks that QuickBooks Online generated when you ran your first payroll.

 

Payroll schedules determine how QuickBooks generates paychecks. Your employees will be paid every two weeks if you choose the bi-weekly option. You'll have the option to manually adjust the salary amount to ensure that the new employee receives the correct payments because they were employed in the middle of your pay period.

 

To correct this, you must delete the incorrect paycheck by clicking the Paycheck list and Delete or Void the first paycheck for that specific employee. Then, rerun the payroll and adjust the salary amount.

 

Here's how:

 

  1. Go to the Payroll menu, then the Employees tab.
  2. Click Run payroll.
  3. Ensure to select the correct Pay period and Pay date.
  4. Click the amount under the Salary column to adjust.
  5. Hit the Preview payroll, then Submit payroll.

 

For your reference, you can read this article for more insight into setting up payroll schedules: Set up and manage payroll schedules.

 

Once everything is in order, you can check the accuracy of the taxes and employee contributions by running payroll reports: Run payroll reports in QuickBooks Online Payroll.

 

If you have any other queries on making payroll corrections, let me know. I'm always happy to assist. Enjoy your day.