Skip to main content
M
Mmmary
June 15, 2022
Question

instruction to reset PIN is incorrect.

  • June 15, 2022
  • 1 reply
  • 0 views

I was getting "help" from online support at the cost of $3000 and 6 hours later, my send payroll PIN is locked due to too many tries.  I tried to reset and the account is locked for security.  The instructions say go to Employees---My Payroll Service>>> the Billiing/Bank information.  The probl

1 reply

P
Pete_Mc
June 15, 2022

I hope you realize you were probably scammed!

 

Call your provider directly and confirm any transaction since you spoke to those people.  If the PIN is the same as you use on other Accounts (Checking, etc.) go check and CHANGE those Accounts immediately!!!

 

Be absolutely sure of the number you are calling to report the issue.  Use a Statement from you Payroll provider and from your Bank.  If it is QuickBooks, go into QuickBooks and into the Help Section and then Contact Us.  You can also search online, but MAKE SURE it is "intuit.com" and not some thing like intuiit.com (note the two "i" at the end).  And I'm not giving you the number because I or anyone could give you the wrong number online in a chat forum.

Terms & ConditionsAccessibility statement