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P
PlumbID
June 29, 2022
Question

Intuit QuickBooks Payroll Annual Standard - do I cancel??

  • June 29, 2022
  • 1 reply
  • 0 views

Earlier this year I was forced to purchase the new "Intuit QuickBooks Plus Annual Subscription Pro" (349.99/Yr). In order to process my own payroll I was told I needed to also purchase the "Intuit QB Payroll Annual Fee Enhanced" (additional $500/Yr) subscription. Under my subscriptions I happen to already have the Intuit QuickBooks Payroll Annual Standard which is set to renew in September...I want to make sure it's safe to cancel this older payroll subscription. It's really confusing that this didn't automatically suspend when the new products were purchased in my Intuit account and the Old Quickbooks 2019 support ended. It feels like nothing and everything changed...just more expensive! Thanks for any insight!

1 reply

M
MadelynC
June 29, 2022

I appreciate you for sharing your concern in the Community, @PlumbID. I’m here to share insights about Intuit subscriptions.


QuickBooks will let you cancel subscriptions anytime you want. As long as you follow the cancellation process, everything will be safe.


You can manage or cancel your subscriptions within your QuickBooks Desktop company file or in the Customer Account Management Portal (CAMPs). Here are the steps to do it:

 

  1. Go to camps.intuit.com.
  2. Under the Products & Services area, find your old payroll subscription, then select Details.
  3. Click Cancel Service and follow the on-screen steps to cancel your payroll service. You’ll receive a confirmation message after.


If you're having issues, you can make a request to cancel your payroll service or directly contact our support team.


In case you need to update your contacts, billing, and login credentials in the future, you can bookmark this article: Change, manage or update your Intuit account with CAMPs. It has complete instructions and resources for things you can do in CAMPs.


Please let me know if you need more help with managing your subscriptions. I’ll get back to you as soon as I can. Have a good day!

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