Is anybody else having trouble adding a direct deposit info for a new employee?

Hi JACSuntree,

I understand that not being able to add employee information can be frustrating and may cause inconvenience for you as an employer. I'm here to help sort this out.

You may be experiencing some data issues at the time you set up your employee's direct deposit. With that, let's perform some steps to resolve the issue. To start with, enter your employee's direct deposit through an incognito window. You can use these keyboard shortcuts to open one:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P
• Safari: Control + Option + P

If it works, you can go back to a regular browser and clear its cache. Piled cache can also be the reason for some unexpected issues on the opened pages.

You can also opt to use a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

Moreover, these articles can provide you with detailed instructions on how to set up direct deposit:

• Set up direct deposit for employees
• Set up your company payroll for direct deposit

You can always post in the forum whenever you have direct deposit concerns.