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howard-cha
October 20, 2022
Question

Is anyone else getting a grey screen when trying to run payroll?

  • October 20, 2022
  • 1 reply
  • 0 views
When trying to run payroll, the payroll screen loads for about 5 seconds, and then it just shows a grey screen.  This is preventing me from running payroll for this week.

1 reply

JessT
JessT
October 20, 2022

Thank you for reporting this behavior, howard-cha.

 

A few users are also having this concern, but our engineers acted immediately and just deployed a fix to the issue. You can sign out and sign back in to QuickBooks and run payroll.

 

On the other hand, you can check out the main support page, scroll down a bit, and click More topics if you want to see references for QBO Payroll.

 

I'm only a comment away should you have any other concerns with running payroll. Take care and have a good one!

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