Is anyone else's payroll option down?

Hi there, @dk1111.

Welcome, and thanks for taking the time to post here in the Community. I'm here to answer your question about payroll in QuickBooks Online (QBO).

May I know what specific payroll option you're referring to? Are you getting any error messages? Any additional information will help me provide the best resolution for your concern.

In the meantime, you can sign in to your QBO using a private browser (incognito). This will help us check if this is a browser-related (cache and cookies) issue.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

If everything looks good, you may return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

For tips and other resources, you can visit our website for future reference: Self-help articles.

Please click the Reply button below if you have any other payroll concerns. I'll be here to answer them. Have a good one.